Data Privacy Policy

Data Privacy Notice

Last revised: June 2024

This Privacy Policy outlines how the Moor Captron digital finance information platform ("the platform") gathers, utilises, and safeguards the personal information of visitors and registered users. Privacy is integral to our service: we aim to collect only the essential data required to operate, protect it diligently, and provide you with meaningful control over its use.

1. Data Controller Details

The data controller is the operator of the Moor Captron platform. For questions regarding your personal data protection, please contact support via the address in the site footer or email . If you live in Ireland or fall under its jurisdiction, you also have the right to file a complaint with the Irish Data Protection Commission.

2. Types of Data Collected

When you access our platform, sign up, or complete a form, we may handle the following personal information:

  • identity details โ€” first and last names;
  • contact details โ€” email and phone number (including Irish numbers starting with +353);
  • account settings โ€” watchlists, alert limits, notification preferences, affiliate programme status;
  • technical information โ€” IP address, browser type, device identifiers, referring site, cookies, and platform interaction logs.

3. Reasons for Processing

The personal information we process serves the following objectives:

  • setting up and managing your Moor Captron account, providing requested platform features and customer support;
  • sending communications about product updates, security notices, weekly research summaries, and โ€” only if you opted in โ€” promotional materials;
  • safeguarding the platform from fraud, misuse, and unauthorised access, and fulfilling legal compliance obligations.

4. Data Retention Period

Personal data is retained only as long as necessary to achieve the purposes outlined above or as mandated by Irish and EU regulations. Account details remain stored while your account is active and for a limited time after closure to facilitate reactivation or comply with record-keeping laws. Afterward, data is erased or permanently anonymised.

5. Data Sharing Practices

We may disclose personal data to trusted third-party providers (such as hosting, analytics, email services, customer support tools, and fraud prevention) solely to the extent needed for platform operation and always under binding agreements. Data may also be shared with Irish or EU authorities when legally required. We do not sell personal data nor share it with behavioural advertising networks.

6. Your Data Rights

Depending on your location, you may be entitled to the following personal data rights:

  • the right to access, correct, or erase your personal data;
  • the right to limit or oppose data processing;
  • the right to data portability and to withdraw consent at any moment (where processing is consent-based).

To exercise any of these rights, please reach out to us at using the email linked to your account. We may need to verify your identity prior to processing your request.

7. Use of Cookies and Similar Tools

Our platform may employ cookies and related technologies to enable essential functionalities (including session management and security), analyse aggregate usage, and enhance performance. You can modify cookie preferences in your browser settings anytime; however, disabling essential cookies might restrict access to certain features.

8. Amendments to this Policy

This policy may be revised periodically to reflect updates in our services, technology, or legal requirements. The latest version is always available on this page, showing the date of the last update. Significant changes may be communicated to registered users via the platform or email in addition to updating this page.